Hi Caroline
You may recall we knocked on your door on the 7th of Dec and you kindly found us a room. We wanted to tell you that your personality and service was 100%. The room was great and your hand written note on the invoice put the personality to the proportion! This is a rear skill or attitude and you need to be congratulated.
We have a saying that it’s not hard to succeed as most are striving to fail.
Keep up the good work and thanks for your care.
Kind regards,
Lester Haycock
